Zymplo

Help & support

Last updated: 2026-08-18

Español · Português · English

We're here to help. If something isn't working or you have a question, reach out: we reply fast, on the same WhatsApp you already use.

Message us on WhatsApp (fastest): open a chat with Zymplo.

Or by email: [email protected] · we reply within 24 business hours.

Frequently asked questions

How do I get started with Zymplo?

Zymplo lives inside your WhatsApp — there's nothing awkward to install. Send the bot a message and follow the steps: you'll be up and running in a minute. If you downloaded the app, you sign in with the same WhatsApp number.

How do I connect my WhatsApp?

When you sign up, a confirmation message arrives on WhatsApp. You confirm with a button and that's it: from there Zymplo helps you organize your clients and your payments. If the message never arrived, double-check the number is correct and get in touch.

How do I charge a client?

You tell Zymplo who to charge and how much, and it builds the payment message with the payment link ready to send. It also reminds you when a client hasn't paid yet, so no one slips through.

How do I issue an invoice?

In Brazil, you ask Zymplo on WhatsApp to issue the invoice (NFS-e) for a payment and it generates it for you. If any tax detail is missing, Zymplo tells you exactly which one so the invoice comes out right.

How do I delete my account?

You can delete your account and all your data whenever you want. It's all explained, step by step, in Delete my account.

Can I talk to a person?

Yes. Write to [email protected] or message us on WhatsApp and someone on the team will help you — not a robot.